Terms & Conditions

Welcome to Itsy Bitsy Star Boutique!
These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing our website and placing an order, you agree to accept these terms.

1. General Information

  • This website is operated by Itsy Bitsy Star Boutique.
  • By using our site, you confirm that you are at least 18 years old, or accessing under the supervision of a parent/guardian.
  • We reserve the right to update, change, or replace any part of these Terms without prior notice.

2. Products

  • All products displayed on our website are handcrafted with care and attention.
  • Colors, sizes, and textures may slightly vary due to photography and handmade nature.
  • Product availability is subject to stock.

3. Pricing & Payments

  • All prices are listed in local currency (BDT or as applicable).
  • We reserve the right to update prices at any time without prior notice.
  • Payments must be made using the methods available at checkout.

4. Orders & Cancellations

  • Once an order is placed, you will receive a confirmation email.
  • Orders may be canceled before shipment. Once shipped, cancellation is not possible.
  • We reserve the right to refuse or cancel any order in case of payment or stock issues.

5. Shipping & Delivery

  • Delivery times are estimates and may vary depending on location and courier service.
  • We are not responsible for delays caused by courier, customs, or natural events.
  • Shipping charges (if applicable) will be mentioned at checkout.

6. Returns & Refunds

  • Please refer to our Refund & Returns Policy for details.
  • Only eligible products can be returned or exchanged as per policy.

7. Intellectual Property

  • All content, images, and designs on this website are the property of Itsy Bitsy Star Boutique.
  • Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Customers are responsible for the safe use of products purchased from us.

9. Governing Law

  • These Terms are governed by the laws of Bangladesh (or your operating country).
  • Any disputes will be handled under local jurisdiction.

10. Contact Us

For any questions regarding these Terms, please contact us at:
📧 Email: itsybitsystarbd@gmail.com
📍 Address: ShopE# 33, 4th Floor (Lift-5), Pink City- Gulshan, Dhaka.
11am-9pm.
House-3,Road-2, Block-B, Rampura-Banasree.
11am-9pm.